Exchanges:
To keep our first launch simple and ensure the fastest possible service, we are currently unable to offer direct exchanges.
Faulty or incorrect items
We take great pride in the quality of every FTMÁ garment. If you believe you’ve received a faulty items or we’ve sent you the wrong product, please contact us within 48 hours of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photographs showing the fault
We’ll assess the issue promptly and arrange a suitable resolution.